Delivery & Returns Information
We can deliver to any address in the United Kingdom. Please see the next section “International Orders” regarding delivery outside the United Kingdom.
For orders made by 2 pm, we will endeavour to deliver the product(s) to the UK delivery address provided by you within two working days or five working days from the day of acknowledging the order, depending on your chosen delivery option. Orders made after 2 pm will be processed the next working day. In any event we will deliver the product(s) within 30 days of the day in which the contract is entered into except in the case of pre-orders which shall be delivered within 30 days of the day in which the product(s) become available.
We may deliver the product(s) you ordered in instalments. Delivery charges will be those set out at the time of your order. WordUnited will not be responsible for any damage or loss as a result of delayed delivery.
|Standard Delivery||Fast Delivery|
|Order Value||3-5 days||2 days|
FREE Collection: Local customers may wish to consider collecting free of charge from WordUnited during opening hours. Please select the “Collect from WordUnited” option during checkout. Our collection address is:
WordUnited, Unit 4
Fenton Industrial Estate
ST4 2RL, UK
t: 01782 698558
Returns (30 days returns so you can shop with confidence):
We hope you enjoy shopping on WordUnited.com and you are satisfied with your purchase. Rest assured, if you are not satisfied with a product, you can return it if you notify us within 30 days from receiving the order. In the unlikely event that the product(s) was defective, of unsatisfactory quality or mis-described, we will also refund second class postage to return the item. More information here.
If you would like to contact us, please email firstname.lastname@example.org or call 01782698558.
You can post the item back to us.
- The item must be in the original condition and packaging with any security seals intact.
- Repackage the products securely and send to the address above.
- Include the reason for the return, the invoice number and your email address or telephone number.
The returns address is:
Fenton Industrial Estate
We can deliver most items to the following European countries and delivery normally takes between 2 to 7 days, depending on the destination country. Please note that we can only deliver product(s) to countries in which we have the right to sell them.
|Free Delivery||≥ £100||≥ £150||≥ £200||≥ £250|
|Delivery Time||2-4 days||3-7 days||3-7 days||3-7 days|
International delivery of most items is possible to most other countries upon enquiry. However, please note that we can only deliver product(s) to countries in which we have the right to sell them. If you place an order for a product that we cannot deliver to you, then we will cancel the order and any amounts paid in respect of it will be refunded. No substitute product(s) will be offered in place of any such product(s).
Once we have sent an order confirmation to you, we will endeavour to deliver any product set out in it to the delivery address provided by you within 30 working days of the date of that order confirmation. Faster delivery options may be available and should be discussed in advance.
We will not be liable to you for any loss or damage arising from delay in delivery. We may deliver the product(s) in instalments. Delivery charges will be those set out at the time of your order.
You will be responsible for the payment of any import duties or taxes that are payable outside of the UK. You must comply with all applicable laws and regulations of the country for which the product(s) are destined. We will not be liable for any breach by you of any such laws.