Contact

Fast Delivery: 1-2 working days

Standard Delivery: 3-5 working days

For orders made by 2 pm, we will endeavour to deliver the product(s) to the UK delivery address provided by you within two working days or five working days from the day of acknowledging the order, depending on your chosen delivery option. Orders made after 2 pm will be processed the next working day. In any event we will deliver the product(s) within 30 days of the day in which the contract is entered into except in the case of pre-orders which shall be delivered within 30 days of the day in which the product(s) become available.

You can find more about delivery charges, if any, here.

We will issue a refund of items returned as well as for standard postage cost if paid, if you notify us within 30 days from receiving the order. In the unlikely event that the product(s) was defective, of unsatisfactory quality or mis-described, we will also refund second class postage to return the item. More information here.

If you would like to contact us, please email [email protected] or call 01782698558.

You can post the item back to us.

• The item must be in the original condition and packaging with any security seals intact.
• Repackage the products securely and send to the address above.
• Include the reason for the return, the invoice number and your email address or telephone number.

The returns address is:

WordUnited

Unit 4, Tunstall Arrow South

James Brindley Way

Stoke-on-Trent

ST6 5GF

United Kingdom

We are here to help!

Please email [email protected] or call us on 01782698558. We would love to hear from you and will endeavour to answer your questions.

For delivery to most European countries, you can select your country when checking out. More information here.

International delivery to other countries is possible. Please contact us on [email protected].

Please note that we can only deliver product(s) to countries in which we have the right to sell them.

Standard Delivery (3 to 5 working days) is free on all order above £50.